McLeod’s is a third-generation, family-owned Printing and Office Supply Company, and we’re looking for a dedicated Customer Service Representative to join our team. This role is essential to maintaining our strong reputation for exceptional service, accuracy, and integrity.

The ideal candidate will provide outstanding customer support, respond promptly to inquiries, and help ensure a positive experience for every customer. In addition, this position includes entry-level accounting responsibilities such as Accounts Receivable, Job Costing, and Invoicing.

We’re looking for someone who takes pride in their work, demonstrates professionalism, and represents our company with honesty and care.

What We Offer

• Competitive hourly wage based on experience and skill level

• Monday–Friday, 8:00–5:00 schedule

• Health Insurance

• Life Insurance

• 401(k) with Employer Match

• Paid Holidays & Vacation Time

Key Responsibilities

• Handle incoming and outgoing phone calls with professionalism and efficiency

• Provide friendly, accurate, and timely responses to customer questions and concerns

• Enter, manage, and reconcile Accounts Receivable

• Perform Job Costing tasks

• Create and process customer invoices

• Support general office and customer service functions as needed

Required Skills & Qualifications

• Customer service or client support experience preferred

• Strong phone communication skills with excellent active listening

• Clear verbal and written communication abilities

• Ability to multi-task, prioritize, and manage time effectively

• Experience with QuickBooks preferred but not required

• Positive attitude, reliability, and high personal integrity